Al-Futtaim Group, one of the UAE’s leading diversified business groups, has announced a retail job opportunity for candidates interested in building a career in sales and customer service. The company is inviting applications for the position of Sales Assistant at Toys “R” Us, Deerfields, Abu Dhabi.

This opportunity is suitable for candidates who have previous retail sales experience, good communication skills, and a passion for assisting customers. The selected candidate will be responsible for supporting daily store operations, helping customers choose suitable products, maintaining store presentation, and contributing to the achievement of sales targets.

The vacancy offers an opportunity to work with Toys “R” Us, an internationally recognized toy and children’s retail brand operating under the Al-Futtaim Group. Candidates with one to two years of relevant retail experience and a high school qualification can consider applying through the company’s official careers portal.

Job seekers interested in retail sales, customer service, and store operations in Abu Dhabi are encouraged to review the eligibility requirements and submit their applications online.

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1. Al-Futtaim Group Job Vacancy – Overview

Al-Futtaim Group is recruiting for a Sales Assistant position within its retail operations in the UAE. The vacancy is based at the Toys “R” Us store in Deerfields, Abu Dhabi.

The selected candidate will work directly with customers and support the store team in delivering an excellent shopping experience. The position involves product assistance, sales support, merchandising, cash handling, and maintaining the overall appearance of the store.

Job Details

2. About Al-Futtaim Group

Al-Futtaim Group is a well-established business organization in the Middle East, with operations spanning several industries, including automotive, retail, real estate, financial services, and healthcare.

The group operates a wide range of internationally recognized brands and has developed a strong presence across the UAE and other regional markets. Its retail business includes shopping, lifestyle, and consumer brands that serve customers through physical stores and other retail channels.

Working with Al-Futtaim provides employees with exposure to established business operations, professional retail practices, and customer-focused service environments.

The group places importance on delivering quality products and services while maintaining strong relationships with customers. Its retail teams play an important role in representing the brands, supporting sales activities, and ensuring that customers receive professional assistance.

3. About Toys “R” Us

Toys “R” Us is a well-known international retail brand specializing in toys, games, children’s products, and entertainment-related merchandise.

The brand provides customers with a wide selection of products designed for children of different age groups. Its stores offer products across several categories, including educational toys, action figures, dolls, building sets, games, outdoor toys, and other children’s merchandise.

The Toys “R” Us retail team helps customers understand available products, identify suitable options, and enjoy a convenient shopping experience.

As a Sales Assistant at the Deerfields store, the successful applicant will become part of the team responsible for maintaining the brand’s customer service standards and supporting the store’s daily business activities.

4. Key Responsibilities of a Sales Assistant

The Sales Assistant will play an important role in the day-to-day functioning of the Toys “R” Us retail store. The position requires regular interaction with customers and coordination with other members of the store team.

The main responsibilities include:

Customer Service and Assistance

• Welcome customers visiting the store and provide friendly, professional assistance.
• Understand customer requirements and recommend suitable products.
• Provide accurate information about product features, availability, and specifications.
• Help customers compare different products and make informed purchasing decisions.
• Respond politely to customer questions and support the resolution of basic service-related concerns.
• Maintain a positive customer experience throughout the shopping process.

Sales Support and Performance

• Actively support the achievement of individual and store sales targets.
• Promote relevant products and inform customers about available merchandise.
• Identify opportunities to recommend additional or complementary products.
• Apply appropriate selling techniques to improve customer engagement.
• Maintain a good understanding of product categories and new arrivals.
• Contribute to the overall sales performance of the retail team.

Store Presentation and Visual Merchandising

• Ensure products are properly displayed and arranged on store shelves.
• Maintain attractive product presentations in accordance with company guidelines.
• Check merchandise displays regularly and replenish products when required.
• Ensure that promotional displays and product sections remain organized.
• Maintain cleanliness and presentation standards throughout the store.
• Assist with seasonal displays and other merchandising activities.

Cash Handling and Point-of-Sale Operations

• Support customers during checkout and payment transactions.
• Operate Point of Sale (POS) systems as required.
• Handle cash and other payment methods in accordance with company procedures.
• Ensure transactions are processed accurately.
• Follow established store policies for billing and payment handling.

Daily Store Operations

• Assist with receiving, arranging, and organizing merchandise.
• Support stock replenishment and inventory-related activities.
• Coordinate with colleagues to maintain smooth store operations.
• Follow company procedures and workplace safety guidelines.
• Report stock shortages, damaged merchandise, or operational issues to the relevant supervisor.
• Perform other store-related duties assigned by management.

5. Educational Qualifications and Experience

Candidates applying for the Sales Assistant position should meet the educational and professional requirements specified by Al-Futtaim Group.

The basic eligibility criteria include:

• A high school degree or an equivalent educational qualification.
• Approximately one to two years of experience in retail sales or a similar customer-facing position.
• Previous experience assisting customers in a retail environment.
• Good verbal communication and interpersonal skills.
• Basic computer knowledge and the ability to learn retail software systems.
• Ability to work effectively as part of a team.
• Willingness to work in a busy retail environment.

Candidates with previous experience in toy stores, supermarkets, department stores, shopping malls, or other retail businesses may find their experience relevant to this position.

Applicants should ensure that their CV clearly explains their previous employment, customer service experience, sales responsibilities, and relevant professional skills.

6. Essential Skills Required

A successful Sales Assistant needs a combination of customer service abilities, sales knowledge, communication skills, and practical retail experience.

The following skills are particularly relevant to this vacancy:

Retail Sales Skills: Understanding basic sales techniques, assisting customers, recommending products, and supporting store sales targets.

Customer Service: Ability to communicate professionally, understand customer expectations, and provide helpful solutions.

Product Knowledge: Willingness to learn about toys, games, children’s products, and other merchandise available in the store.

Communication Skills: Clear verbal communication and the ability to interact comfortably with customers and colleagues.

POS and Cash Handling: Basic knowledge of payment processing, billing procedures, and retail checkout systems.

Visual Merchandising: Understanding how to arrange and display products to maintain an attractive shopping environment.

Teamwork: Ability to coordinate with other employees and contribute to the smooth operation of the store.

Time Management: Ability to prioritize tasks and complete responsibilities efficiently during busy working hours.

Attention to Detail: Careful handling of merchandise, accurate transactions, and proper product arrangements.

Computer Skills: Basic computer proficiency and willingness to learn relevant retail systems.

The job listing also mentions knowledge of design software such as AutoCAD, SketchUp, Illustrator, or Photoshop as an additional advantage. Candidates with relevant software knowledge may include these skills in their applications.

7. Work Environment and Job Expectations

The Sales Assistant position at Toys “R” Us, Deerfields, involves working in a customer-focused retail environment.

Employees are expected to maintain professional behavior, assist customers throughout the shopping process, and support the store’s daily activities.

The role requires regular movement around the store, interacting with shoppers, arranging merchandise, and assisting with stock-related duties. Candidates should be comfortable standing for extended periods during working shifts.

The position may also involve occasional heavy lifting as part of merchandise handling and store operations.

Retail stores can experience increased customer traffic during weekends, holidays, promotional campaigns, and shopping seasons. Therefore, flexibility, patience, and the ability to work efficiently during busy periods are important.

Applicants should be prepared to work collaboratively with the store team while maintaining the customer service standards expected by the Toys “R” Us brand.

8. Salary and Employee Benefits

The official vacancy information does not specify the salary package for the Sales Assistant position at Toys “R” Us, Deerfields.

Compensation details and any applicable employee benefits should be confirmed directly with Al-Futtaim Group during the recruitment process.

However, the position offers several professional advantages for candidates interested in developing their retail careers.

Potential career-related advantages include:

• Full-time employment with an established UAE business group.
• Opportunity to work with an internationally recognized retail brand.
• Practical experience in professional retail operations.
• Exposure to customer service and sales management practices.
• Opportunities to develop product knowledge and merchandising skills.
• Experience working in a team-oriented retail environment.
• Professional development through practical workplace experience.

Candidates should refer to the official recruitment team for confirmation of salary, allowances, leave entitlements, insurance, and other employment conditions.

9. Career Opportunities with Al-Futtaim Group

Al-Futtaim Group operates across several business sectors and offers employment opportunities in different professional areas.

Its retail operations include customer service, sales, merchandising, store supervision, and management functions.

The Sales Assistant position can help candidates develop practical knowledge of retail operations and build experience in customer-facing responsibilities.

Employees who gain relevant experience and demonstrate strong performance may explore other suitable opportunities within the retail sector in the future. Any internal career progression will depend on available vacancies, performance, qualifications, and company requirements.

For candidates planning to establish a long-term career in UAE retail, working with an established organization can provide valuable industry exposure.

10. How to Apply for Al-Futtaim Group Jobs in Abu Dhabi

Interested and eligible candidates can apply for the Sales Assistant – Toys “R” Us, Deerfields vacancy through the official Al-Futtaim Group careers website.

Applications should be submitted online using the company’s recruitment portal.

Application Link:

Official Application Link:

Application Instructions:

1. Open the official Al-Futtaim careers website using the link provided above.
2. Search for the Toys “R” Us Sales Assistant vacancy.
3. Check the job description and eligibility requirements.
4. Look for the relevant position based on the location and job requisition details.
5. Create an account or log in to the recruitment portal if required.
6. Complete the online application form with accurate personal and professional information.
7. Upload your updated CV and any other requested documents.
8. Review the information before submitting your application.

Job Requisition ID: 179583

Candidates should check that they are applying for the correct position and location before submitting their details.

11. Tips to Prepare Your CV

A well-prepared CV can help applicants present their qualifications and professional experience more effectively.

Candidates applying for this Sales Assistant vacancy should highlight the following information:

• Previous retail sales and customer service experience.
• Names of previous employers and employment periods.
• Experience handling customer enquiries and product recommendations.
• Knowledge of POS systems and cash handling.
• Experience with store merchandising and stock replenishment.
• Communication and interpersonal skills.
• Educational qualifications.
• Computer skills and any relevant software knowledge.

Applicants with experience in supermarkets, toy shops, fashion outlets, electronics stores, department stores, or shopping malls should clearly mention their relevant responsibilities.

It is also advisable to use a professional CV format with accurate contact details and a clear employment history.

12. Important Advice for Job Seekers

Candidates should submit their applications only through the official Al-Futtaim Group careers website or other recruitment channels authorized by the company.

Job seekers should be cautious about individuals or agencies claiming to guarantee employment in exchange for money. Do not pay recruitment fees or share sensitive personal or banking information with unverified contacts.

Always verify the vacancy details, company information, and application requirements through official sources before proceeding.

The salary, benefits, and final employment conditions should be confirmed directly with the employer.

Conclusion

The Sales Assistant vacancy at Toys “R” Us, Deerfields, Abu Dhabi, is an opportunity for candidates seeking retail jobs in the UAE. Offered under Al-Futtaim Private Company LLC, the full-time position is suitable for applicants with a high school qualification and one to two years of retail experience.

The selected candidate will support customer service, sales activities, product merchandising, cash handling, and daily store operations.

Candidates with good communication skills, a customer-focused attitude, and the ability to work in a busy retail environment are encouraged to apply.

Interested applicants can visit the official Al-Futtaim Group careers portal, search for the relevant vacancy using job requisition ID 179583, and submit their applications online.

Apply through the official company website and take the next step towards building your retail career in Abu Dhabi.

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