Al Tayer Group Announces Job Vacancies

Al Tayer Group Announces Job Vacancies Kuwait: Al Tayer Group, one of the leading luxury retail groups in the Middle East, has announced four job vacancies in Kuwait across its retail, warehouse, logistics and supply chain operations. The latest recruitment drive offers opportunities for experienced candidates seeking employment in the retail and e-commerce sectors.

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The vacancies include Team Leader – Visual Merchandising (VM) at Mamas & Papas, Team Leader – E-commerce Outbound Operations, Store Keeper – Logistics & Supply Chain, and Associate Warehouse Supervisor.

The positions are part of Al Tayer Insignia, the retail division of Al Tayer Group, which operates a portfolio of internationally recognised brands across fashion, jewellery, beauty, home and hospitality sectors. Its brand portfolio includes Bloomingdale’s, Harvey Nichols and Armani, among others.

The company is looking for candidates with relevant experience in sales, customer service, inventory management, warehouse operations, stock control and retail logistics. Applicants with the required educational qualifications, practical knowledge and team management skills can apply through the company’s official careers portal.

Team Leader – VM (Visual Merchandising)

Location: Kuwait
Company: Al Tayer Insignia
Experience Required: 2–3 years
Educational Qualification: High School / O Levels

Al Tayer Insignia is inviting applications for the position of Team Leader – Visual Merchandising (VM) for its Mamas & Papas brand in Kuwait. The selected candidate will be responsible for ensuring excellent customer service, managing the department team and monitoring daily store operations, including merchandising and stock control.

The main objective of the role is to achieve departmental sales targets while maintaining the brand’s retail standards and delivering a high-quality shopping experience to customers.

Key Responsibilities:

Ensure that all retail and brand standards are consistently maintained within the department.
Act as a role model for team members and provide guidance and support to improve their performance.
Assist in the induction and onboarding of new employees joining the store.
Ensure that all team members maintain appropriate personal grooming standards as directed by the store manager.
Maintain excellent customer service standards by supporting, coaching and motivating the sales team.
Lead by example on the shop floor and encourage employees to provide professional and friendly customer service.
Handle customer complaints effectively and resolve issues independently whenever possible. Escalate matters to the store manager when required.
Welcome and greet customers in a warm and friendly manner.
Identify customer requirements by asking appropriate questions and understanding their shopping preferences.
Recommend suitable products and demonstrate their features and benefits to customers.
Suggest complementary products during sales interactions and identify opportunities to increase sales.
Ensure that department employees receive proper training on products, customer service and operational procedures in coordination with the store manager and training department.
Monitor stock levels daily and report low-stock items to the store manager to ensure timely replenishment.
Maintain optimum inventory levels to support smooth department operations.
Minimise stock losses through regular monitoring and vigilance on the sales floor.
Ensure compliance with company policies and procedures, including refund and exchange policies, security guidelines, and health and safety regulations.

Qualifications and Experience:

Candidates should have completed High School or O Levels. Applicants are expected to have two to three years of experience in sales or a customer service-related environment.

The ideal candidate should possess good communication and interpersonal skills, customer-handling abilities and the capacity to guide and motivate a retail team

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Team Leader – E-commerce Outbound Operations

Location: Kuwait
Company: Al Tayer Insignia
Experience Required: 2–3 years
Educational Qualification: High School / Intermediate
Language Requirement: English

Al Tayer Insignia is also recruiting a Team Leader to support its e-commerce outbound warehouse operations in Kuwait. This position is designed for candidates with experience in warehouse management, inventory control, order processing and e-commerce fulfilment.

The selected employee will support the Warehouse Supervisor or Store Keeper in managing daily outbound operations. The role primarily involves troubleshooting issues related to order picking, packing and dispatch, ensuring that customer orders are processed and delivered within the agreed service-level timelines.

The successful candidate will coordinate with warehouse inventory teams, personal shoppers and other operational departments to ensure smooth order fulfilment and customer satisfaction.

Key Responsibilities:

Manage and resolve inventory-related discrepancies identified during customer order processing.
Coordinate with the warehouse inventory team to investigate stock differences and ensure that discrepancies are resolved promptly.
Report customer order-related issues through the Salesforce application to facilitate timely resolution and maintain records for future reference.
Ensure that order picking and packing activities follow the established warehouse procedures and order handover service-level agreements (SLAs).
Support personal shoppers in fulfilling VIP customer orders by reserving the required stock upon request.
Assist in the preparation and creation of Bills of Lading (BOL).
Coordinate communications and documentation related to Brick and Mortar store transfers.
Guide, support and motivate subordinate employees to improve productivity and maintain quality standards.
Monitor daily warehouse activities and help ensure that customer orders are processed accurately and efficiently.
Follow all health, safety and environmental (HSE) procedures in the workplace.
Ensure that team members carry out their duties safely to minimise the risk of workplace injuries and property damage.
Maintain excellent housekeeping standards throughout the operational area.
Support the implementation of company procedures and operational standards to ensure efficient warehouse activities.

Qualifications and Experience:

Applicants should have completed High School or Intermediate-level education and possess two to three years of relevant work experience.

Candidates should have good knowledge of e-commerce outbound operations, acquired through formal training or practical work experience. Basic knowledge of Microsoft Office applications and written communication is required.

Working knowledge of warehouse management systems (WMS) will be beneficial. Applicants should also have a good command of English.

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Store Keeper – Logistics & Supply Chain

Location: Kuwait
Company: Al Tayer Insignia
Experience Required: 2–3 years
Educational Qualification: High School / Intermediate

Al Tayer Insignia is seeking applications for the position of Store Keeper – Logistics & Supply Chain in Kuwait. This opportunity is suitable for candidates with previous experience in storekeeping, inventory management, material handling and warehouse operations.

The Store Keeper will be responsible for supervising the proper storage and retrieval of goods, organising stock and ensuring accurate picking and packing activities. The position also involves coordinating with warehouse assistants and drivers to facilitate the timely delivery of goods to stores and customers.

The selected candidate will play an important role in maintaining inventory accuracy, preventing stock losses and ensuring that materials are stored securely and handled according to company standards.

Key Responsibilities:

Conduct periodic stock checks to identify and minimise inventory losses, shortages and stock variations.
Prepare all necessary documents and records related to deliveries and shop-out transactions.
Inspect incoming goods and materials upon arrival.
Compare received items against purchase orders and other relevant documentation to verify accuracy.
Identify shortages, damaged items or discrepancies during the receiving process and report them to the concerned authorities.
Initiate appropriate corrective actions, including submitting claims to insurance companies or suppliers whenever required.
Count, label and tag every item received into the warehouse.
Organise and maintain stock in a safe and secure manner to prevent damage, loss or deterioration resulting from improper storage and handling.
Ensure that all materials are properly identified and can be easily located and retrieved whenever required.
Arrange the picking and packing of stock according to approved pick lists.
Coordinate with warehouse assistants and delivery drivers to ensure the timely movement and delivery of goods.
Monitor stock movement and maintain proper documentation to support accurate inventory management.
Follow health, safety and environmental (HSE) procedures within the workplace.
Encourage colleagues to follow established safety practices and take necessary precautions to prevent workplace injuries and property damage.
Review operational procedures from a risk management perspective and identify potential areas of concern.
Escalate operational and safety-related risks to the company’s appointed HSE committee.
Handle customer returns and ensure returned items are properly stored and processed along with relevant stock transfers.
Ensure inventory records are updated within the stipulated service-level agreement (SLA) timelines so that returned products are available for sale when appropriate.

People Management Responsibilities:

The Store Keeper will also be expected to guide and motivate subordinate employees to improve their performance and maintain high-quality work standards.

The selected candidate should support team members in achieving individual and organisational objectives while ensuring that warehouse activities are completed efficiently.

Qualifications and Experience:

Applicants must have completed High School or Intermediate-level education and possess two to three years of experience in storekeeping.

Candidates should have good knowledge of material storage, distribution and transportation, gained through formal training or practical work experience.

Working knowledge of any Warehouse Management System (WMS) will be considered an advantage.

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Associate Warehouse Supervisor

Location: Kuwait
Company: Al Tayer Insignia
Experience Required: 2–3 years
Preferred Qualification: Relevant Vocational Qualification

Al Tayer Insignia has announced another opportunity for the position of Associate Warehouse Supervisor in Kuwait. The vacancy is suitable for professionals with experience in retail logistics, warehouse supervision, inventory management and e-commerce fulfilment.

The Associate Warehouse Supervisor will oversee the receipt, storage and movement of inventory across the company’s retail business operations. The role involves supervising warehouse activities, coordinating stock movement, managing order fulfilment and ensuring the timely delivery of products to retail stores and customers.

The successful candidate will also be responsible for monitoring daily operational targets, managing warehouse employees and ensuring that all activities are completed within the company’s established service-level agreements.

Key Responsibilities:

Warehouse Receiving and Inventory Management

Supervise the receipt of all incoming shipments at the warehouse and verify them against procurement records.
Ensure that received orders match the relevant purchase and procurement documentation.
Identify and report discrepancies, shortages or damaged products promptly.
Manage quality-check activities to ensure that every item meets the required standards.
Ensure that all products are properly tagged and recorded.
Organise the storage of goods in a safe and secure manner to prevent damage, loss or improper handling.
Ensure accurate inventory movement and maintain proper warehouse records.
Supervise discrepancy reporting and ensure that any damaged or incorrect items are escalated to the concerned departments.

Documentation and Financial Coordination

Ensure the timely preparation and submission of Goods Receipt Notes (GRN) to the Finance Department.
Coordinate the submission of GRNs to facilitate supplier invoice matching and payment processing.
Maintain accurate records of received goods, stock movements and warehouse transactions.

Order Processing and Delivery Operations

Arrange and supervise the picking of products according to store and customer orders.
Ensure that all selected items undergo the necessary quality checks before packing.
Monitor packing activities and ensure that products are properly prepared for dispatch.
Coordinate with the last-mile delivery team to facilitate timely deliveries to stores and customers.
Monitor inbound and outbound operations on a daily basis.
Ensure that all warehouse activities are completed within the agreed service-level agreement (SLA) timelines.
Manage customer and store returns and ensure that the necessary procedures are completed within the stipulated timelines.

Customer Service and Operational Support

Manage cases and tickets assigned through the Salesforce application.
Ensure that warehouse-related customer and store issues receive timely responses and appropriate resolutions.
Coordinate with relevant teams to resolve order-related problems and operational discrepancies.
Monitor daily warehouse activities to ensure smooth coordination between receiving, storage, picking, packing and dispatch operations.

Team Management and Performance Monitoring

Manage warehouse shifts and ensure that daily operational targets are achieved.
Track and maintain records of employee productivity.
Monitor warehouse assistants’ key performance indicators (KPIs) and ensure that performance expectations are met.
Support warehouse supervisors in shift planning, roster (ROTA) preparation and staff allocation.
Assign duties according to operational requirements and ensure efficient utilisation of available manpower.
Guide and motivate subordinate employees to improve productivity and maintain high-quality work standards.
Support the professional development of team members and encourage them to prepare for higher-level responsibilities.

Health, Safety and Risk Management

Maintain health, safety and environmental (HSE) practices throughout the warehouse.
Ensure that employees follow the company’s established safety procedures while handling goods and operating within the warehouse.
Take proactive measures to minimise workplace injuries and damage to company property.
Review operational procedures from a risk management perspective.
Identify potential operational risks and escalate concerns to the site HSE committee.
Promote a safe, organised and efficient working environment.

Qualifications and Experience:

Candidates with a relevant vocational qualification will have an added advantage.

Applicants should possess two to three years of experience in retail logistics or warehouse operations.

The company is looking for candidates with good knowledge of material receiving, storage and handling procedures, gained through formal training or practical experience.

Working knowledge of a Warehouse Management System (WMS) and e-commerce fulfilment operations will be preferred.

The ideal candidate should be process-oriented, detail-focused and capable of working independently with minimal supervision. Strong coordination, organisational and team management skills will also be valuable for this position.

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About Al Tayer Group

Al Tayer Group is a prominent business group in the Middle East, with operations across luxury retail and several other business sectors. Through its retail division, Al Tayer Insignia, the group represents leading international brands in fashion, jewellery, beauty, home and hospitality.

With more than four decades of experience, the company has developed a strong presence across the GCC through its retail stores, outlets and online platforms. It focuses on delivering premium customer experiences while providing employees with opportunities to develop their professional skills and build careers in the retail industry.

The latest Kuwait vacancies provide opportunities for candidates with backgrounds in sales, customer service, warehouse management, logistics, inventory control and supply chain operations.

How to Apply: Interested candidates can review the individual job requirements and submit their applications through the respective official Al Tayer Group recruitment links provided above. Applicants are advised to check the eligibility criteria and job descriptions before submitting their applications.

Note: These are four separate vacancies. The experience and educational requirements vary according to the position. All applications should be submitted through the official recruitment portal.

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